Accessibility Statement

At Scene Scout, we are committed to ensuring that our website is accessible to everyone, including individuals with disabilities. We believe that all users should have equal access to the information and services we provide, regardless of their abilities or the technology they use.

We are continuously working to improve the accessibility of our website to ensure it meets or exceeds the requirements of the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines outline best practices for making web content more accessible to people with a wide range of disabilities.

Our Commitment to Accessibility

Scene Scout is dedicated to providing a website that is perceivable, operable, understandable, and robust. To achieve this, we adhere to the following principles:

Accessibility Features

We have implemented several accessibility features to enhance the user experience for individuals with disabilities, including:

Scene Scout utilizes the Web Content Accessibility Guidelines (WCAG) as a benchmark. Our team continually reviews and updates the website to adhere to WCAG 2.1 Level AA standards, addressing elements such as:

Ongoing Efforts

We are committed to making ongoing efforts to improve the accessibility of our website. This includes:

Exceptions

While we strive to make all content accessible, there may be some instances where accessibility barriers exist. For example, older documents or third-party content may not be fully accessible. We are working to address these issues and provide alternative formats when possible.

Feedback and Contact Information

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us at:

Accessibility Contact Information

Accessibility Coordinator: Elena Rodriguez

Email: accessibility@scenescout.com

Phone: (512) 555-9090

Address: 42 Willow Creek Drive, Suite 200, Austin, TX 78746

We will make every effort to respond to your feedback promptly and to address any accessibility issues as quickly as possible.

Browser Compatibility

Scene Scout aims to provide a consistent experience across various browsers and devices. We actively test our website’s functionality and design on:

While we strive for optimal compatibility, older browser versions may exhibit limited functionality or display inconsistencies.

Assistive Technologies

Scene Scout is designed to be compatible with common assistive technologies such as:

We regularly test our website with these technologies to ensure effective interaction for users with disabilities.

Formal Complaints

Scene Scout is dedicated to resolving accessibility issues promptly. If you are not satisfied with our response or the resolutions provided, you may file a formal complaint:

Formal Complaint Procedure:

  1. Submit a written complaint outlining the specific accessibility barrier encountered, the URL of the affected page, and any assistive technology used.
  2. Include your contact information, including your name, email address, and phone number.
  3. Send the complaint via email to accessibilitycomplaints@scenescout.com or via mail to: Scene Scout Accessibility Complaints, 42 Willow Creek Drive, Suite 200, Austin, TX 78746.
  4. Scene Scout will acknowledge receipt of the complaint within five business days.
  5. An investigation will be conducted, and you will receive a response outlining the findings and proposed actions within 30 business days.

Accessibility Standards Compliance

Scene Scout is committed to adhering to the following accessibility standards and guidelines:

Our website undergoes regular audits and updates to ensure ongoing compliance with these standards.