Scene Scout Privacy Policy

Effective Date: October 26, 2023

This Privacy Policy describes how Scene Scout ("we," "us," or "our") collects, uses, and shares information about you when you use our website, www.scenescout.com (the "Site"), and our services (collectively, the "Services"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

1. Information Collection

We collect several types of information from and about users of our Services, including:

1.1 Personal Information

We may collect personal information that you provide to us directly, such as:

• Contact Information: Your name, email address, phone number, and postal address.
• Account Information: Your username and password when you create an account.
• Payment Information: Credit card details or other payment information you provide when making a purchase. We use secure third-party payment processors to handle this information.
• Profile Information: Information you provide in your profile, such as your interests, experience, and preferences related to video shooting locations.
• Communications: Information you provide when you contact us with inquiries or support requests.
• Location Listing Information: If you are listing a location with Scene Scout, information about the location, including address, images, descriptions, availability and contact information.

1.2 Automatically Collected Information

We automatically collect certain information about your use of our Services, including:

• Log Data: Information about your browser, operating system, IP address, device identifiers, pages you visit, and time spent on those pages.
• Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your browsing activity on our Site. Please see our Cookies Policy for more details.
• Analytics Data: We use third-party analytics tools to collect data about user behavior and demographics on our Site.

2. Data Usage

We use the information we collect for various purposes, including:

• Providing and Improving Services: To operate, maintain, and improve our Site and Services, and to develop new features.
• Personalization: To personalize your experience on our Site and provide you with relevant content and recommendations.
• Communication: To communicate with you about your account, updates to our Services, and promotional offers.
• Customer Support: To provide customer support and respond to your inquiries.
• Payment Processing: To process payments and prevent fraudulent transactions.
• Marketing: To send you marketing communications about our Services and third-party offerings that may be of interest to you (you can opt-out of these communications at any time).
• Legal Compliance: To comply with applicable laws and regulations.

3. Data Sharing

We may share your information with third parties in the following circumstances:

• Service Providers: We share information with third-party service providers who assist us in providing our Services, such as payment processors, hosting providers, email marketing services, and analytics providers.
• Business Partners: We may share information with our business partners, such as location owners, if you express interest in a particular location.
• Legal Requirements: We may disclose information if required to do so by law or in response to a valid legal request.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
• With Your Consent: We may share your information with third parties with your explicit consent.

We do not sell your personal information to third parties.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:

• Encryption: Using SSL encryption to protect sensitive information transmitted online.
• Access Controls: Restricting access to personal information to authorized personnel only.
• Regular Security Assessments: Conducting regular security assessments and audits to identify and address vulnerabilities.
• Secure Storage: Storing your data on secure servers protected by firewalls and other security measures.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

5. Cookie Policy

We use cookies and similar technologies to collect information about your browsing activity on our Site. Cookies are small text files that are stored on your device when you visit a website. We use cookies for various purposes, including:

• Essential Cookies: These cookies are necessary for the operation of our Site and Services. They enable you to navigate our Site and use its features.
• Performance Cookies: These cookies collect information about how you use our Site, such as which pages you visit most often and if you encounter any errors. This information helps us improve the performance of our Site.
• Functionality Cookies: These cookies allow our Site to remember your preferences, such as your language settings.
• Advertising Cookies: These cookies are used to deliver advertisements that are relevant to your interests.

You can control cookies through your browser settings. You can choose to accept or reject cookies, or to be notified when a cookie is set. However, please note that disabling cookies may affect your ability to use certain features of our Site.

For more detailed information, please see our Cookies Policy.

6. GDPR Compliance

If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR), including:

• Right to Access: You have the right to access the personal information we hold about you.
• Right to Rectification: You have the right to have inaccurate or incomplete personal information corrected.
• Right to Erasure: You have the right to have your personal information erased under certain circumstances.
• Right to Restrict Processing: You have the right to restrict the processing of your personal information under certain circumstances.
• Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
• Right to Object: You have the right to object to the processing of your personal information under certain circumstances.
• Right to Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise these rights, please contact us at the contact information provided below.

Our Data Protection Officer is Dr. Eleanor Vance, who can be reached at dpo@scenescout.com.

7. CCPA Compliance

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA), including:

• Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you, the sources of the information, the purposes for collecting it, and the categories of third parties with whom we share it.
• Right to Delete: You have the right to request that we delete the personal information we have collected from you.
• Right to Opt-Out of Sale: You have the right to opt-out of the sale of your personal information. We do not sell your personal information.
• Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

To exercise these rights, please contact us at the contact information provided below.

8. Children's Privacy

Our Services are not directed to children under the age of 16, and we do not knowingly collect personal information from children under the age of 16. If we become aware that we have collected personal information from a child under the age of 16, we will take steps to delete the information as soon as possible.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our Site and update the effective date at the top of this policy. Your continued use of our Services after the posting of changes constitutes your acceptance of the updated Privacy Policy.

10. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Scene Scout
42 Willow Creek Drive, Suite 200
Austin, TX 78746
Email: info@scenescout.com
Phone: (512) 555-3434

This privacy policy was last updated on October 26, 2023, and is reviewed annually by our compliance team, led by Elias Thorne, Chief Compliance Officer.